--- title: "Goodbill" description: "Goodbill contests hospital charges and finds mandatory financial-assistance discounts. Software is useful when it represents a person against an institution rather than optimizing the institution." author: "Pau Friedman" kind: "link" published_at: "2025-11-07" url: "https://pau.fm/blog/2025/11/07/goodbill" markdown_url: "https://pau.fm/blog/2025/11/07/goodbill.md" canonical_url: "https://pau.fm/blog/2025/11/07/goodbill" external_url: "https://www.goodbill.com/" --- # [Goodbill]() American health care is so structurally adversarial that one of software’s clearest uses is cosplaying a lawyer against the hospital billing department. Goodbill checks nonprofit-hospital financial-assistance rules, retrieves records, reviews claims, and negotiates the resulting bill. Most enterprise software helps the institution extract more efficiently. The interesting inversion is software which gives an individual enough procedural stamina to fight back.